Family Voices Colorado is pleased present a provider helpline to answer the questions of pediatric practices and provide resource information for children with special health care needs (including disabilities and chronic illness).

The helpline is the result of collaboration among Family Voices, the Colorado Children’s Healthcare Access Program (CCHAP) and the Colorado Department of Health Care Policy and Financing (HCPF), especially the Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) program. CCHAP is working with over 160 pediatric and family practices throughout Colorado providing a variety of support services to assist providers in providing a medical home for children covered by Medicaid and CHP+.

1. To assist pediatric practices with resources they may not be aware of for treating children and youth with special health care needs;
2. To identify case management services for families who may not know they are available;
3. To identify gaps or shortages in services through the data collected.

The Provider Resource Helpline is 1-877-731-6017.

For assistance or more information:
- Call Monday - Friday from 8:00 a.m. to 4:00 p.m./ Voice mail 24/7
- E-mail providerhelpline@familyvoicesco.org
- Fax information sheet to 303-733-3344

Click here to download the Provider helpline fax sheet

While some identified pediatric practices have been targeted for the beginning of this project, any practice, including family practices, can access the helpline or e-mail for assistance.