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Family Voices Colorado is hiring two Family Navigator positions. Do you have a passion for helping other families navigate the complex systems involved in parenting a child with special needs? Here’s an opportunity to get paid for providing this support and giving voice to families within the systems to enact positive change. Part time or full time available.


Family Navigator – Job Description
Family Voices Colorado

Mission
Family Voices Colorado is a 501c3 non-for-profit which strives to make Colorado a better place for children with special health care needs.

Family Voices CO provides public awareness of the challenges and barriers of children and youth with special health care needs and their families

Family Voices CO works to improve health equity, access and quality of care for children and youth with special health care needs, through: Policy Work, Education/Training, and Collaboration

Family Voices CO assists vulnerable families in Colorado to navigate today’s complex healthcare and service systems, understanding their rights and services available to them

Family Voices CO is working on its organizational infrastructure and capacity building, as it has been reinstated as an affiliate of the national Family Voices organization.

Position Description
$35,000-42,000 salary range, commensurate with experience. Part-time is available upon request.

The Family Navigator, a full-time virtual position in the Denver Metro area, will work to assist families with children and youth with special healthcare needs within Colorado by providing direct assistance and education to families; working within the systems to advocate for the needs of families; working to develop and change policies as needed within the local, state, and national systems; and working with legislators to advocate for the needs of their constituents with children and youth with special healthcare needs . Training and mentoring in the above tasks will be provided as needed. The Executive Director and Family Navigator Team will meet at least every two weeks.

Primary Responsibilities
The Family Navigator will work with the FVCO team to support the needs of children and youth with special healthcare needs.

Duties will include:

Educating and providing resources to families who reach out to FVCO for assistance

Document all assistance provided as necessitated by grants and the FVCO board

Maintain HIPAA compliance

Sit on state committees to provide a voice for children and youth with special healthcare needs

Collaborate with other organizations serving children and youth with special healthcare needs

Create education materials for consumers on Medicaid systems, CCBs, IDD, and other needed resources as questions arise

Initiate marketing and outreach efforts, create outreach materials and be available for presentations or tabling events

Support fundraising, research potential grants, draft grant applications, outreach to potential sponsors, and provide client stories for funding appeals

Work with the FVCO team on legislative, policy, and advocacy needs

christy@familyvoicesco.org (303) 877-1747 familyvoicesco.org


Attend committee meetings and internal FVCO meetings as needed


Qualifications

Bachelor’s Degree

Excellent communications and interpersonal skills

Experience working with diverse populations

Knowledge of Medicaid, Medicaid waivers, CCBs, private health insurance policies, and other relevant services for children and youth with special healthcare needs (additional training will be provided as needed)

Critical thinking skills to help consumers navigate complex systems

Ability and willingness to advocate on behalf of clients

Takes initiative to find needed tasks and complete them

Well-organized and detail-oriented

Work well independently and as part of a team

Highly computer literate, and able to work in multiple databases

Preferred but not required

3 years of advocacy experience

Certified medical translator

Parent of a child, youth, or adult with special health care needs

Knowledge of the Health Insurance Privacy and Accountability Act (HIPAA)-related policies and procedures

Experience with SalesForce

Website design and/or business social media experience


Equal Employment Opportunity/Affirmative Action
Family Voices Colorado (FVCO) is an equal employment opportunity employer that actively seeks to encourage diversity in our workplace and works to promote equity in health care. FVCO does not discriminate against employees or job applicants on the basis of race, color, religion, creed, national origin, ancestry, sex, pregnancy, age, gender, gender identity, gender expression, ancestry, marital status, sexual orientation (incl. transgender status), physical or mental disability, military status, genetic information, marriage to a co-worker and retaliation for engaging in protected activity (opposing a discriminatory practice or participating in an employment discrimination proceeding or any other status or condition protected by applicable federal, state or local law.

For further information about FVCO, please visit our website at https://familyvoicesco.org/.

To Apply
Email a resume and cover letter to christy@familyvoicesco.org. Please include “Family Navigator Application” in the subject line.


Family Navigator – Bilingual – Job Description
Family Voices Colorado

Mission
Family Voices Colorado is a 501c3 non-for-profit which strives to make Colorado a better place for children with special health care needs.

Family Voices CO provides public awareness of the challenges and barriers of children and youth with special health care needs and their families

Family Voices CO works to improve health equity, access and quality of care for children and youth with special health care needs, through: Policy Work, Education/Training, and Collaboration

Family Voices CO assists vulnerable families in Colorado to navigate today’s healthcare and service systems, understanding their rights and services available to them

Family Voices CO is working on its organizational infrastructure and capacity building, as it has been reinstated as an affiliate of the national Family Voices organization.

Position Description
$35,000-42,000 salary range, commensurate with experience. Part-time is available upon request.

The Bilingual Family Navigator, a virtual full-time position in the Denver Metro area, will work to assist families with children and youth with special healthcare needs within Colorado by providing direct assistance and education to families; working within the systems to advocate for the needs of families; working to develop and change policies as needed within the local, state, and national systems; and working with legislators to advocate for the needs of their constituents with children and youth with special healthcare needs . Training and mentoring in the above tasks will be provided as needed. The Bilingual Family Navigator will focus on extending these services to primarily Spanish speaking families in both a linguistically and culturally sensitive way. This may include translating documents and resources from English to Spanish, direct family assistance in Spanish, and working to reduce incidences of discrimination within the systems based on language barriers or cultural discrimination. Work as a cultural broker to reach at risk families in Colorado. The Executive Director and Family Navigators will meet at least every two weeks.

Primary Responsibilities
The Bilingual Family Navigator will work with the FVCO team to support the needs of children and youth with special healthcare needs focusing on those whose primary language is Spanish. This position will also act as a cultural broker to reach at risk families throughout Colorado.

Duties will include:

Educating and providing resources to families who reach out to FVCO for assistance

Communicating with Spanish speaking families in their preferred language

Document all assistance provided as necessitated by grants and the FVCO board

Maintain HIPAA compliance

Translate resources, emails, and other communications and materials into Spanish

Ensure FVCO is communicating and providing resources in culturally appropriate ways for bilingual and monolingual Spanish speaking families

Collaborate with other organizations serving children and youth with special healthcare needs including those focused on Spanish speaking populations

christy@familyvoicesco.org (303) 877-1747 familyvoicesco.org


Create education materials for consumers on Medicaid systems, CCBs, IDD, and other needed resources as questions arise

Initiate marketing and outreach efforts, create outreach materials and be available for presentations or tabling events

Support fundraising, research potential grants, draft grant applications, outreach to potential sponsors, and provide client stories for funding appeals

Work with the FVCO team on legislative, policy, and advocacy needs

Attend committee meetings and internal FVCO meetings as needed


Qualifications

Bilingual – English and Spanish

Bachelor’s Degree

Excellent communications and interpersonal skills in both English and Spanish

Experience working with diverse populations

Knowledge of Medicaid, Medicaid waivers, CCBs, private health insurance policies, and other relevant services for children and youth with special healthcare needs (additional training will be provided as needed)

Critical thinking skills to help consumers navigate complex systems

Ability and willingness to advocate on behalf of clients

Takes initiative to find needed tasks and complete them

Well-organized and detail-oriented

Work well independently and as part of a team

Highly computer literate, and able to work in multiple databases.

Preferred but not required

3 years of advocacy experience

Certified medical translator

Parent of a child, youth, or adult with special health care needs

Knowledge of the Health Insurance Privacy and Accountability Act (HIPAA)-related policies and procedures

Experience with Salesforce

Website design and/or business social media experience


Equal Employment Opportunity/Affirmative Action
Family Voices Colorado (FVCO) is an equal employment opportunity employer that actively seeks to encourage diversity in our workplace and works to promote equity in health care. FVCO does not discriminate against employees or job applicants on the basis of race, color, religion, creed, national origin, ancestry, sex, pregnancy, age, gender, gender identity, gender expression, ancestry, marital status, sexual orientation (incl. transgender status), physical or mental disability, military status, genetic information, marriage to a co-worker and retaliation for engaging in protected activity (opposing a discriminatory practice or participating in an employment discrimination proceeding or any other status or condition protected by applicable federal, state or local law.

For further information about FVCO, please visit our website at https://familyvoicesco.org/.

To Apply
Email a resume and cover letter to christy@familyvoicesco.org. Please include “Bilingual Family Navigator Application” in the subject line.

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Family Voices Colorado believes that parents of children with special health care needs should not be alone when they face the scary and confusing task of securing care for their children. Every day we give parents the information and strength they need to navigate complex health care systems in order to get things like wheelchairs, oxygen, or surgery for their children. With our help, parents are able to be the heroes their children are counting on.

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